ecbo cloak

3.7
170 reviews
100K+
Downloads
Content rating
Everyone
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About this app

ecbo cloak is a sharing economy service app for luggage storage, which connects "people with luggage" and "shops with space to store luggage."

There is no more need to look for a place to leave your luggage, or to carry them around with you.

Simply search for a convenient location, make a reservation and store luggage in a variety of shops and facilities, such as cafes, hair salons, post offices and counters inside train stations!

Available Locations:
Major cities in all 47 prefecutures in Japan!

When to Use:
-traveling and exploring
-events
-business trips
-before hotel check-in and after check-out

Features:
-able to store large size luggage that do not fit in a locker (strollers, sports equipment, instruments, etc.)
-able to store for more than one day (availability differs per shops)

Basic Price Plan:
-Bag Size (longest side below 45cm): 400 yen per day / luggage
-Suitcase Size (longest side 45cm and over): 700 yen per day / luggage

Payment Method:
Credit Card

*Exception: "On-Site Payment avaialble in some shops. See shop details for info.
Updated on
Apr 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity and 2 others
This app may collect these data types
Financial info, Messages and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
168 reviews
Eleanor Young
February 20, 2024
App wouldn't let me create a profile. Once I did this through the web and logged in to the app, it demanded a phone number before letting me navigate anywhere else. When I entered my Australian phone number it sent a OTP to my mobile, which I obviously can't receive as I'm currently in Japan, and I'm using a data only eSIM. Turns out I can't use the service at all. Wish I hadn't wasted so much time trying.
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Roy Herbert
December 17, 2023
SMS doesn't reach American phones , can't validate account , won't accept cash. Poorly coded app. Even if SMS reaches your phone the code is not accepted and page errors come up destroying your travel experience. They probably expect you to validate and create accounts in your home country. Poor design, customer- unfriendly.
2 people found this review helpful
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A Google user
October 11, 2019
Edited: received good assistance from customer service for my issue. Very helpful. Price is listed, but when checking out you are charged more without any warning. Customer service claims that pricing has changed, but the info in the app has not been updated.
1 person found this review helpful
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ecbo Inc.
November 5, 2019
Thank you for using ecbo cloak! After investigation we found there was a bug that would load an earlier version of our app with our old pricing plans on select Android devices. This has now been fixed and if you could re-open our app all information should be newly shown. We apologize for the confusion caused. Sincerely, ecbo cloak support team

What's new

Thank you for using ecbo cloak!
We made a few updates and fixed small bugs to make your luggage storage experience smoother.
We read every one of your reviews! Improving performance one by one, so please stay tuned:)
Travel light with ecbo cloak!